Patient Rights and Responsibilities

As a patient, it’s a good idea to educate yourself about your rights and responsibilities. As always, our staff is available to answer any questions you may have. Download a copy of our Patient Rights and Responsibilities document.

Patient Policies

Per the Washington State Department of Health and in accordance with 2SSB 5602 (Laws of 2019) and WAC 246-320-141(6), please find our policies relating to admission, nondiscrimination, reproductive health, and end-of-life care.

PC 125 - Admissions Policy
LD 360 - Non-Discrimination Policy
LD 410 - Reproductive Health Policy
PC 325 - Care of Dying Patients Policy

Patient Rights

Any patient or surrogate decision-maker has the right to file a complaint with the Center for Improvement in Healthcare Quality regarding quality-of-care concerns or safety issues at Providence Swedish Rehabilitation Hospital. The patient/surrogate decision-maker is not required to notify the organization prior to filing the complaint.

To file a complaint online, by mail, or by telephone is as follows:
Online: https://cihq.org/complaint

Mail:
Center for Improvement in Healthcare Quality
P.O. Box 1540
Mexia TX 76667-1540
Attn: Chief Executive Officer

Phone: 512.661.2813